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Administrator Settings

Add a Phone Book Entry
In order to have a phone number appear in a drop-down box when transferring call...
Create a New Campaign
To Create a New Campaign you MUST first be logged in as an Administrator. The...
Custom Dispositions
The administrator has the option to add up to 25 custom dispositions! A disposit...
Custom Fields
The administrator can create custom database fields to match the columns in thei...
Predictive Dialer
Our Predictive Dialer allows you to dial up to 5 lines at a time. What that mean...
Predictive Dialer Caller ID Settings
When it comes to your Caller ID, you have two different types of them. 1) Your P...
Adding a Form Link
This article explains where you can place the post url in our dialer, unfortunat...
How to Change Admin Password
If you want to change your admin password, you must be logged in as an admin. Yo...
Remove Leads While Dispositioning
If you want to make sure that certain dispositions are not recycled you can set ...
Predictive Dialer Agents Dialer