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Glossary

Home Tab
The Home Tab is the page that you are brought to when you first log into the Pre...
Campaigns Tab
The Campaigns Tab is the sixth tab on the top portion of the Predictive Dialer. ...
Admin Tab
The Settings Tab is the fifth tab on the top portion of the Predictive Dialer. ...
Settings Tab
The Settings Tab is the fourth tab on the top portion of the Predictive Dialer. ...
Contact View Tab
The Contact View Tab is the third tab on the top portion of the Predictive Diale...
List View Tab
The List View Tab is the second tab on the top portion of the Predictive Dialer....
AMD (Answering Machine Detection)
Use AMD, this stands for Use Answering Machine Detection. If you check this box,...
Dial Rate Override
Dial Rate Override, from here you can determine how many lines per agent are be...
Limit Calling Hours
Limit Calling Hours, Checking this prevents the dialer from calling area codes b...
DNC (Do Not Call)
The National Do Not Call Registry is intended to give U.S. consumers an opportun...
Administrator
An Admin account is the account that is used by the account manager. This accoun...
Agent
An Admin account is the account that is used to call leads. This account does no...
Campaign Report Status Meanings
When you run a Campaign Report, the dialer will send you an email with a CSV Spr...
Export Tab
The Export Tab is seventhon the top portion of the Predictive Dialer.. This tab...
Carrier Error
A Carrier Error disposition or status, occurs when the dialer reaches a number t...
Predictive Dialer Agents Dialer